Business Management & Administration
1998-2003: Walt Disney World Resort: Retail Guest Services Manager
Service
- Generated customer satisfaction, employee excellence and financial results
- Managed employee schedules
- Led and motivated a team
- Managed store facilities
- Implemented health & safety training & protocols
- Logistics management and placement of stock
Service
- 2013- Mentor in the virtual MicroMentor network, mentoring start-ups and new businesspeople improve their marketing strategies worldwide.